Delivery & Shipping Policy

📦 DELIVERY & SHIPPING POLICY

Thank you for shopping with us! We aim to provide you with a seamless shopping experience, from placing your order to receiving your outfit. Please read our delivery and shipping policy carefully to understand the timelines, charges, and conditions involved.

🚚 DELIVERY TIMELINE

  • Standard Delivery: All orders are processed within 24–48 hours and are usually delivered within 5–7 business days, depending on the product and its customization level.

  • Urgent Deliveries: For expedited or urgent deliveries, please reach out to us directly at +91 9319723098. Additional charges may apply based on the urgency and destination.

🔁 ORDER PROCESSING & DELAY CONDITIONS

Timely dispatch of your order is our top priority. However, delays may occur in the following scenarios:

  1. Pending or Incomplete Payment

  2. Incomplete or Incorrect Shipping Address

  3. Incomplete Measurement Details (for made-to-order items)

  4. Lack of Response to Confirmation Emails/Calls

  5. Unexpected Delays from Third-Party Delivery Partners

❗Note: While we work with trusted third-party logistics providers to ensure prompt delivery, we are not liable for delays caused by them, such as weather disruptions, strikes, or unforeseen logistics issues.

🇮🇳 DOMESTIC SHIPPING (WITHIN INDIA)

  • Shipping Charges: FREE shipping on all domestic orders.

  • Delivery Partners: We have partnered with leading courier companies (e.g., Bluedart, Delhivery, DTDC, etc.) to ensure safe and timely deliveries.

🌍 INTERNATIONAL SHIPPING

  • We ship worldwide.

  • Shipping Charges: International shipping charges are additional and calculated based on:

    • Destination country

    • Weight and volume of the package

    • Type of service (Standard/Express)

  • Charges will be shared with you upon enquiry before the order is confirmed.

  • Duties, taxes, and customs clearance (if any) are to be borne by the customer, as per the import regulations of the destination country.

📦 PACKAGING & HANDLING

  • All orders are carefully packed to ensure damage-free delivery.

  • Each item is quality-checked before dispatch.

  • In case of a damaged or tampered package, please do not accept delivery and notify us immediately.

🕐 ORDER TRACKING

Once your order is shipped, you will receive a tracking number via WhatsApp/email/SMS. You can use this to track your parcel on the courier partner’s website.

📩 CONTACT US

For any queries related to delivery, tracking, or urgent requests, feel free to reach us at:

📞 +91 9319723098
📧 info@ishaguptatayal.com
📸 Instagram DM: @ishaguptatayal

We appreciate your support and look forward to dressing you soon. Thank you for choosing ISHA GUPTA TAYAL!